To Request Health Care Records Email: catrina@catrinalpcs.comFax (866)503-0211 For Texas Residents To File a Complaint With the Texas Behavioral Health Executive Council (BHEC) Consumers may file a complaint with the Texas Behavioral Health Executive Council by using the Texas BHEC Complaint Form. To File a Complaint With the Texas Office of the Attorney General Consumers may also file a consumer complaint with the Texas Office of the Attorney General by using the Texas Office of the Attorney General Consumer Complaint Form.